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Alberta Online Encyclopedia
Alberta's Telephone Heritage
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Work Force

Today, the telephone is just one part of the rapidly growing industry known as telecommunications. However, its ability to instantly connect Albertans with the rest of the world would prove to be useless if not for the intricate web of individuals who work together to keep this industry running smoothly and efficiently.

Teletype operators preparing installation work orders from the networkTelecommunication involves the direction of an electronic signal from a sender to a receiver over a distance, often by way of a third medium such as a communications satellite or telephone cable. The people who make up the telephone and telecommunications workforce handle a huge network that spans across many kilometres of forest and prairie land, often running over mountains and through water.

In Alberta, the telecommunications industry is booming, and is listed as one of the top five in the province along with oil, gas, forestry and agriculture. There are about 60 telecommunications companies in Alberta today, employing a workforce of more than 17,000 people. Together, more than $5.8 billion in annual revenue is generated annually by these companies. By 2010, it is estimated that the industry will grow to employ over 140,000 people and generate as much as $30 billion annually.

InstallationIt is no wonder that the telephone industry in Alberta is thriving. This prairie province is listed as having the highest number of households in all of Canada to make use of the various forms of telecommunications. Today, 99% of Albertan households own a telephone, 51% make use of a cellular phone, and 65% have internet access.

Providing telephone and telecommunications services to Albertans requires a strong, efficient workforce. This workforce is made up of both the people who manage the telephone services, and those who power it physically. Together, the management and labour sectors strive to make communication by way of the telephone easy for Albertans.

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