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Re:I was RIPPED OFF big time!
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TOPIC: Re:I was RIPPED OFF big time!
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NorthernSurvivor (User)
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Re:I was RIPPED OFF big time! 3 Years, 7 Months ago  
BubbaKahuna wrote:
Actually going over the bill line by line, they're not really that far off considering you had them doing several jobs that aren't related to each other including one that's something dealers are technically not supposed to do (disabling smog equipment). 5-1/2 hours for the list of work they did doesn't really sound so far out of line. Dealership techs (of any brand or vehicle type) are not normally expected to be knowledgeable or proficient at disabling safety or smog equipment. On that point charging you the time they took to learn how to do it correctly actually is expected to be billable time.

The part that does stand out to me are the spark plugs. I know there's an exchange rate but they still only retail at US dealers for $2.60 each. That turns your $10.40 in plugs (at retail) into nearly $40 and the exchange rate was not 400% last time I looked it up.

It looks like you also have a pretty stiff tax rate up there and that's not the dealer's fault.

This is just a good reason to do as much as possible yourself and do plenty of reading here before dropping your bike off anywhere that has a published billing rate that's about 5 to 10 times what a lot of people make per hour.



When I first asked about disabling the AIS the shop owner said that it was a simple job not taking much time. After I received the bill and blew a gasket he told me that his tech needed computer time to learn the proper jetting for the bike. Remember now, the bike ran worse when I picked it up. Back fired on EVERY shift and back fired on a lot of up shifts as well. The idle was very hi and for the first time I've owned the bike, it took about four shots to start even with the choke out.
 
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