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ADA: Core Concepts

The ADA is the most comprehensive federal law to address discrimination against an estimated 49 million Americans with disabilities. As demonstrated by the experience of Sears and other companies, the ADA is incrementally, yet vitally, affecting American business.

Title I: Employment

This title prohibits an employer from discriminating against a qualified individual with a disability in the application, hiring, advancement, and discharge process.

Title II: Public Services

This title states that no qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefit of the services, programs, or activities of a public entity. Title II also addresses public transportation.

Title III: Services Operated by Private Entities

This title prohibits discrimination on the basis of disability in the full and equal employment of the goods, services, facilities, or privileges of places of public accommodation by any person who owns, leases (leases to), or operates a place of public accommodation.

Title IV: Telecommunications

This title directs the Federal Communications Commission to ensure that interstate and intrastate telecommunications relay services are available, to the extent possible and in the most efficient manner, to hearing-impaired and speech-impaired individuals.

Title V: Miscellaneous Provisions

This title includes construction of the law, coverage of Congress and the legislative branch, and definitions. Title V encourages the use of alternative dispute resolution.